PRIVACY POLICY – RANKUPFASTER
Last Updated: February 6, 2026
Your Privacy Matters to Us
At RankUpFaster, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website, services, or communicate with us.
We believe in transparency. This policy is written in clear language so you understand exactly what happens with your information.
1. Information We Collect
1.1 Information You Provide Directly
When you interact with RankUpFaster, you may provide:
Contact Information:
- Full name
- Email address
- Phone number
- Business name
- Mailing address
- Website URL
Business Information:
- Type of cleaning services you offer
- Service areas and locations
- Number of employees
- Current marketing challenges
- Business goals and objectives
Account Information:
- Username and password (if you create an account)
- Payment information (credit card details, billing address)
- Communication preferences
Communications:
- Messages you send us via email, phone, or chat
- Responses to surveys or questionnaires
- Feedback and support requests
1.2 Information We Collect Automatically
When you visit our website, we automatically collect:
Device and Browser Information:
- IP address
- Browser type and version
- Operating system
- Device type (mobile, tablet, desktop)
- Screen resolution
Usage Information:
- Pages you visit on our website
- Time spent on pages
- Links you click
- Referring website/source
- Date and time of visits
- Geographic location (city/state level)
Cookies and Similar Technologies:
- Session cookies
- Persistent cookies
- Analytics cookies
- Marketing/advertising cookies
1.3 Information from Third Parties
We may receive information from:
Service Providers:
- Payment processors (Stripe, Western Union)
- Email service providers (for deliverability data)
- CRM systems
- Analytics platforms (Google Analytics)
Public Sources:
- Your publicly listed business information
- Your Google Business Profile
- Public reviews and ratings
- Social media profiles (if you connect them)
Partner Referrals:
- Information from partners who refer you to us
2. How We Use Your Information
We use your information for the following purposes:
2.1 Providing Our Services
✅ Delivering local SEO services you’ve purchased
✅ Optimizing your Google Business Profile
✅ Creating and managing local citations
✅ Generating SEO reports and analytics
✅ Communicating about your campaign progress
✅ Providing customer support
2.2 Business Operations
✅ Processing payments and managing billing
✅ Preventing fraud and ensuring security
✅ Maintaining and improving our website
✅ Analyzing how our services are used
✅ Conducting internal research and development
2.3 Marketing and Communications
✅ Sending service updates and announcements
✅ Providing educational content (blog posts, guides, webinars)
✅ Sending promotional offers (you can opt out anytime)
✅ Requesting feedback and reviews
✅ Inviting you to events or webinars
2.4 Legal and Compliance
✅ Complying with legal obligations
✅ Enforcing our Terms of Service
✅ Protecting our rights and property
✅ Resolving disputes
✅ Responding to legal requests
3. How We Share Your Information
3.1 We DO Share Information With:
Service Providers and Partners: We share information with trusted third parties who help us operate our business:
- Payment Processors: Stripe, Western Union (for billing)
- Analytics: Google Analytics (for website insights)
- Cloud Storage: Google Workspace, Dropbox (for data storage)
- Communication Tools: Zoom, Slack (for meetings and support)
These providers are contractually obligated to protect your data and only use it for specified purposes.
SEO Platforms and Tools:
- Citation management platforms (BrightLocal)
- Rank tracking tools
- Link building platforms
- Review management software
Business Transfers:
- If RankUpFaster is acquired or merged, your information may transfer to the new owner
Legal Requirements:
- Law enforcement or government agencies (when required by law)
- To protect our rights or comply with legal processes
- To prevent fraud or security threats
3.2 We DO NOT:
❌ Sell your personal information to third parties
❌ Share your information with competitors
❌ Rent or lease your contact information
❌ Use your data for purposes unrelated to our services
❌ Share sensitive information without your consent
4. Cookies and Tracking Technologies
4.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide a better experience and understand how you use our site.
4.2 Types of Cookies We Use
Essential Cookies (Required):
- Remember your login status
- Maintain your session
- Enable core website functionality
Analytics Cookies (Optional):
- Track website traffic and usage patterns
- Understand which pages are most popular
- Improve website performance
- Tools: Google Analytics
Marketing Cookies (Optional):
- Remember your preferences
- Show relevant ads on other websites
- Track ad campaign effectiveness
- Tools: Google Ads, Facebook Pixel
Preference Cookies (Optional):
- Remember your settings and preferences
- Customize your experience
- Save your language or region preferences
4.3 Managing Cookies
You have control over cookies:
✅ Browser Settings: Most browsers let you refuse cookies
✅ Opt-Out Tools: Use Google Analytics Opt-out Browser Add-on
✅ Cookie Preferences: Click “Cookie Settings” in our footer
✅ Do Not Track: We honor Do Not Track browser signals
Note: Disabling cookies may limit some website functionality.
4.4 Other Tracking Technologies
Web Beacons/Pixels:
- Small images in emails that track when you open them
- Used to measure email campaign effectiveness
5. Data Security
5.1 How We Protect Your Information
We implement industry-standard security measures:
🔒 Encryption: SSL/TLS encryption for data transmission
🔒 Secure Storage: Encrypted databases and cloud storage
🔒 Access Controls: Limited employee access on a need-to-know basis
🔒 Authentication: Strong password requirements and two-factor authentication
🔒 Monitoring: Regular security audits and vulnerability scans
🔒 Training: Employee training on data privacy and security
5.2 Payment Security
- We don’t store complete credit card information
- Payment processing is handled by PCI-compliant providers (Stripe, PayPal)
- We only retain the last 4 digits for reference
5.3 Your Responsibility
Help us protect your data:
- Use strong, unique passwords
- Don’t share your login credentials
- Log out after using shared devices
- Report suspicious activity immediately
5.4 No Guarantee
Important: While we take security seriously, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.
6. Data Retention
6.1 How Long We Keep Your Information
Active Clients:
- We retain your information for the duration of our business relationship
- Plus any period required for legal or business purposes
Former Clients:
- We typically retain data for 7 years after service termination (for tax and legal compliance)
- Marketing communications are kept until you unsubscribe
Specific Retention Periods:
- Financial Records: 7 years
- Service Reports: 3 years after service ends
- Email Communications: 3 years
- Website Analytics: 26 months (Google Analytics default)
- Account Information: Until deletion request
6.2 Deletion Requests
You can request deletion of your data at any time (see Section 7 for details).
Exceptions: We may retain certain information when required by law or for:
- Completing transactions
- Resolving disputes
- Enforcing agreements
- Compliance with legal obligations
7. Your Privacy Rights
You have the following rights regarding your personal information:
7.1 Right to Access
✅ Request a copy of the personal information we hold about you
✅ Receive information about how we process your data
How: Email hira@rankupfaster.com with subject “Data Access Request”
7.2 Right to Correct
✅ Update inaccurate or incomplete information
✅ Request corrections to your profile
How: Email us at hira@rankupfaster.com
7.3 Right to Delete
✅ Request deletion of your personal information
✅ “Right to be Forgotten” (subject to legal exceptions)
How: Email hira@rankupfaster.com with subject “Data Deletion Request”
7.4 Right to Restrict
✅ Request we limit how we use your information
✅ Object to certain types of processing
7.5 Right to Data Portability
✅ Receive your data in a machine-readable format
✅ Transfer your data to another service provider
7.6 Right to Opt-Out
✅ Unsubscribe from marketing emails (click “Unsubscribe” link)
✅ Opt out of analytics cookies
✅ Withdraw consent for certain processing
7.7 Response Time
We’ll respond to your requests within:
- 30 days for most requests
- 45 days for complex requests (we’ll notify you if we need more time)
8. California Privacy Rights (CCPA)
If you’re a California resident, you have additional rights under the California Consumer Privacy Act (CCPA).
8.1 Your CCPA Rights
Right to Know:
- Categories of personal information collected
- Sources of personal information
- Business purposes for collection
- Categories of third parties we share with
Right to Delete:
- Request deletion of your personal information (with exceptions)
Right to Opt-Out:
- Opt out of the “sale” of personal information
Right to Non-Discrimination:
- We won’t discriminate against you for exercising your rights
8.2 Categories of Information Collected (Last 12 Months)
| Category | Collected? | Business Purpose |
|---|---|---|
| Identifiers (name, email, phone) | ✅ Yes | Service delivery, communication |
| Commercial information (purchases) | ✅ Yes | Billing, service provision |
| Internet activity (website usage) | ✅ Yes | Analytics, improvement |
| Geolocation data (city/state) | ✅ Yes | Local SEO services |
| Professional information (business type) | ✅ Yes | Service customization |
| Sensitive personal information | ❌ No | N/A |
8.3 Do We Sell Personal Information?
No. RankUpFaster does not sell personal information as defined by CCPA.
9. European Privacy Rights (GDPR)
If you’re in the European Economic Area (EEA), UK, or Switzerland, you have rights under the General Data Protection Regulation (GDPR).
9.1 Legal Basis for Processing
We process your data based on:
Consent: You’ve given clear consent for specific purposes
Contract: Processing is necessary to fulfill our service agreement
Legal Obligation: We must comply with legal requirements
Legitimate Interests: We have legitimate business reasons (balanced against your rights)
9.2 Your GDPR Rights
✅ Right to access your personal data
✅ Right to rectification (correction)
✅ Right to erasure (“right to be forgotten”)
✅ Right to restrict processing
✅ Right to data portability
✅ Right to object to processing
✅ Right to withdraw consent
✅ Right to lodge a complaint with supervisory authority
9.3 International Data Transfers
If we transfer your data outside the EEA, we ensure:
- Adequate protection through Standard Contractual Clauses
- Compliance with GDPR requirements
- Your rights remain protected
9.4 Data Protection Officer
For GDPR-related questions:
Email: hira@rankupfaster.com
Subject: GDPR Privacy Inquiry
10. Children’s Privacy
10.1 Age Restrictions
RankUpFaster’s services are not directed to children under 16 years of age.
We do not knowingly collect personal information from children under 16.
10.2 If We Learn of Child Data
If we discover we’ve collected information from a child under 16:
- We’ll delete it immediately
- We’ll take steps to prevent future collection
10.3 Parental Rights
If you believe we’ve collected information from your child:
Contact us immediately: hira@rankupfaster.com
11. Third-Party Links
11.1 External Websites
Our website may contain links to third-party websites (blogs, social media, partners).
Important: We’re not responsible for the privacy practices of external sites.
Recommendation: Review the privacy policies of any site you visit.
11.2 Social Media
We may use social media platforms for marketing:
- Twitter/X
- YouTube
Your interactions with these platforms are governed by their privacy policies, not ours.
12. Changes to This Policy
12.1 Updates
We may update this Privacy Policy periodically to reflect:
- Changes in our practices
- Legal or regulatory requirements
- New features or services
- Feedback from users
12.2 Notification
Material changes: We’ll notify you via:
- Email to your registered address
- Prominent notice on our website
- Updated “Last Updated” date at the top
Minor changes: Posted on this page with updated date
12.3 Continued Use
Your continued use of our services after changes constitutes acceptance of the updated policy.
Don’t agree? You may discontinue services and request data deletion.
13. Contact Us
13.1 Privacy Questions or Requests
Email: hira@rankupfaster.com
Phone: +1 8322346075
Address: 216 SF, 440 Louisiana St, Houston, Texas 77002
13.2 General Contact
Website: www.rankupfaster.com
Support: hira@rankupfaster.com
Business Hours: Monday-Saturday, 9 AM – 6 PM EST
13.3 Data Protection Officer (GDPR)
Email: hira@rankupfaster.com
(For EU/EEA privacy matters only)
Consent and Acknowledgment
By using RankUpFaster’s website or services, you acknowledge that:
✅ You’ve read and understood this Privacy Policy
✅ You consent to the collection and use of information as described
✅ You understand your rights and how to exercise them
Version 2.0 | Effective Date: February 6, 2026
PLAIN ENGLISH SUMMARY
What This Privacy Policy Really Means:
We collect: Your name, email, phone, business info, and website usage data.
We use it to: Provide SEO services, send updates, improve our website, and process payments.
We share it with: Service providers who help us (like payment processors and email tools). We NEVER sell your info.
You control it: You can access, update, or delete your data anytime. Just email hira@rankupfaster.com.
We protect it: Industry-standard encryption, secure servers, limited access.
Cookies: We use them for analytics and marketing. You can disable them in your browser.
Your rights: Access, correction, deletion, opt-out — you have full control.
California & EU residents: Extra privacy protections apply (see CCPA and GDPR sections).
Kids: Our services aren’t for anyone under 16.
Questions? We’re here to help: hira@rankupfaster.com